Return Policy

Effective Date: August 5, 2025

At Shipixo, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help. Please review our return guidelines below.

Return Window

  • Returns are accepted within 15 days of the delivery date.
  • Items must be unused, unwashed, and in their original packaging and condition.

How to Initiate a Return

  1. Email us at support@shipixo.com with your order number and reason for return.
  2. Our team will provide you with return instructions and a return address.
  3. Pack your item securely and send it back using a trackable shipping method.

Conditions for Return

  • The product must be in its original, sellable condition.
  • Include the original receipt or proof of purchase.
  • Items returned without authorization may not be accepted.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or sent in error.
  • We recommend using a trackable courier service. We are not responsible for items lost during return transit.

Non-Returnable Items

  • Used or damaged products not due to our error.
  • Items returned after 15 days of delivery.
  • Items marked as final sale or non-returnable at the time of purchase.

Need Help?

If you have any questions about your return or need assistance, please reach out to our support team at:

Email: support@shipixo.com